Orji joins with 16 years of experience across financial services consulting at Alvarez & Marsal, as COO of a Principal Partner Practice of St. James’s Place Wealth Management and prior to that, management consulting at Deloitte and Accenture.

At Pivotal, she will oversee operational strategy across the group to support company’s next phase of growth.

Crossfield brings more than 15 years of extensive experience in delivering client digital platforms.

He joins from Evelyn Partners, with prior senior consulting roles at Accenture and Capgemini Consulting, where he led financial services technology transformations.

In his new role, Crossfield will lead the next phase of the group’s AI, tech and data strategy.

Their appointments follow the retirement of Jane Cross and Allan Dornan.

Cross, a chartered accountant with more than 25 years in financial services, has been one of the founding leaders of Pivotal, while Dornan, whose career in technology spans more than 35 years, architected the group’s technology foundations.

Commenting on the appointments, Pivotal group chief executive Mayank Prakash says: “Nneka brings a rare combination of consulting rigour and real operating experience in UK financial services advice businesses. Charlie brings the next-generation AI product and engineering mindset to reimagine the client experience.”

He adds: “I also want to pay tribute to Jane and Allan, who have been instrumental in scaling Pivotal. On behalf of everyone at Pivotal, I thank them both for their leadership and wish them long, happy and very well-earned retirements.”