OSB Group has announced that it will combine the sales teams from Precise Mortgages and Kent Reliance for Intermediaries in the second quarter of this year.

This will create one team of 16 business development managers, charged with handling brokers dealing across both lenders.

They will work alongside seven specialist finance account managers, who will look after bridging and commercial sales.

The group says it will also be bringing in 10 new office-based business development managers for enquiries made through telephone, video conference, and webchat, so that brokers can “engage via their preferred communication method”.

OSG Group intermediary director Adrian Moloney says: “One of the things we’ve learnt from the pandemic is that brokers want to be able to contact us in a variety of ways.

“We’ve embraced new technologies wholeheartedly over the past couple of years, so as well as face-to-face visits, brokers can speak with us via a telephone call or video call if they prefer.”

And Brightstar Financial Group chief executive Rob Jupp says this is a smart move from a lender, “which never rests on its laurels and is always thinking of new ways to support its broker partners.”