Sometimes our clients encounter unexpected surprises during their real estate journey that are completely beyond their control. For example: 

• The hail storm that damages a client's roof three weeks before closing.
• A home inspection that reveals mold in the attic.
• And a buyer who gets cold feet after writing an offer on your home. 

Surprises like these can feel scary and unsettling. When they happen to you, we're here to help you respond thoughtfully — by focusing on doing the next right thing.

In the case of the damaged roof, that means connecting you with a reputable roofer (not a storm chaser) who will give you an accurate assessment of the damage. Then the next right thing is negotiating an acceptable solution with the other party. And the next right thing after that is overseeing the work to ensure it's completed on schedule. 

When you're caught off-guard by a stressful surprise, we're here to help you exercise good judgment and make sound decisions. That's one of the most valuable things we can offer you during one of the most important financial transactions of your life.

We've navigated dozens of surprises like these — and we'll navigate yours too. Whatever comes up, we'll face it together, one right step at a time.