London and Country Mortgages (L&C) has adopted One Mortgage System’s (OMS) customer relationship management (CRM) solution.

OMS’ CRM system, which will be fully integrated within L&C Mortgages’ operations, will provide streamline workflows, improve data management and enhance overall customer engagement.

OMS chief executive officer Dale Jannels says: “L&C Mortgages is one of the UK’s most recognisable and well-respected mortgage brokerages, and we are delighted to support their operations with our bespoke CRM solution.”

“This collaboration demonstrates the flexibility and scalability of the OMS platform in meeting the unique needs of different firms.”

L&C Mortgages chief executive officer Mark Harrington adds: “We’ve been impressed throughout the process at the forward-thinking solutions that OMS has to offer. The team’s desire to understand L&C’s requirements, whilst demonstrating flexibility and partnership, will enable us to further evolve and adapt our proposition, promising an exciting new chapter in L&C’s progression.”

“This will allow us to better support all our colleagues with more efficient processes and open up further opportunities to enhance the experience for our valued customers.”