MCI Mortgage Club boss Phil Whitehouse has decided to step down, with Melanie Spencer stepping into his shoes.

Spencer has worked in the mortgage industry for over 12 years, including stints at Personal Touch Financial Services, where she worked as a member development trainer, and Twenty7Tec, as head of lender relationships.

Whitehouse will remain involved with eKeeper Group, the parent company of MIC, on a consultancy basis.

Spencer says: “I am particularly excited by the breadth of offering MCI now offers compared to other mortgage clubs. For example, the new digital onboarding solutions for brokers (via online system Burrow) and the AML and credit check facilities, powered by eKeeper Lite and Experian, have both been launched for brokers to use in the past month.

“We will be launching yet more exciting developments in the near future, including new compliance solutions and improved consumer portals for brokers to manage their customers.”

eKeeper Group commercial director David Bennett comments: “I would like to personally thank Phil [Whitehouse] for all his hard work to get MCI to the position it is today and he can rightly feel proud of his achievements.”

Meanwhile, Whitehouse says: “Melanie’s experience and background in technology is ideal to push the club forward and I wish her the best.”