Lloyd-Hayward is the group chief operating officer at Brightstar Financial, one of the co-founders of the charter.

In their wide-ranging discussion, Lloyd-Hayward explains how Brightstar supports mental health through an open, honest calm and caring environment so that its people feel that they can talk and express themselves.

Brightstar also offers a People Development Agenda to support and provide direction and a personal plan if needed. Through having qualified mental health first aiders throughout the business, there is always someone to talk to.

Lloyd-Hayward goes onto explain that the charter is there to particularly support smaller businesses that may not have the resources available or don’t know where to start in creating a mental health strategy.

He urges all businesses to embrace, engage and communicate, otherwise they will suffer by not having the right frameworks in place. Lloyd-Hayward encourages all businesses in the mortgage industry to join MIMHC as it is a straightforward and an easy commitment to make to support mental health and wellbeing.

In forthcoming videos, Berry will be chatting with key figures across the mortgage industry about how they keep the mental health conversation going in their businesses.

(MIMHC) is a not-for-profit organisation founded to raise awareness of employees’ mental health and highlight how the industry can take positive action to improve it.

MIMHC is made up of seven co-founding firms plus over 60 signatory companies across the mortgage industry.

All these firms agree to be bound by MIMHC’s six governing rules which apply best practice health and wellbeing guidelines and are summarised as ‘The MIMHC Charter’.