The Mortgage Finance Gazette Rated for Service Awards has launched for the third year running, in collaboration with The Openwork Partnership and Mortgage Strategy.

Recognising exceptional performance in 2024, these are the only annual awards celebrating service in the UK mortgage lending industry.

There have been challenges aplenty in the mortgage industry this year, which is all the more reason to celebrate those who overcame adversity to provide excellent service.

Mortgage brokers are called on to provide invaluable feedback through the survey, acknowledging both achievements and areas that require improvement, to ultimately lead to better client outcomes.

The MFG Rated for Service Awards are based on a comprehensive annual survey that tracks brokers’ assessments of lenders’ levels of service. Lenders are appraised across five key assessment areas within three separate peer groups categorised as mainstream, specialist and buy-to-let.

The survey takes just 15 minutes to complete and is completely anonymous. Participants also have an opportunity to win one of four John Lewis vouchers.

Results will be revealed in March 2025.

To complete the survey follow the link here://www.surveymonkey.com/r/B7GH8QC