Tenet boosts client vulnerability support for advisers | Mortgage Strategy

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Tenet Compliance Services (TCS) has introduced a financial vulnerability identification and reporting solution from fintech firm Comentis.

With this solution, TCS aims to strengthen its support for directly authorised advisers.

Comentis’s solution enables TCS advisers to identify, support and record vulnerable client activity through a clinically developed assessment process.

It also identifies resilience and capability drivers for further insight.

Comentis chief executive and co-founder Jonathan Barrett says: “Financial vulnerability can be hard to identify beyond physical health and life-event triggers, putting undue pressure on advisers not trained to identify what are often mental health conditions.

“We are delighted TCS has selected Comentis to complement the important work they already do around vulnerability.

“We are looking forward to further developing our assessments and reporting with TCS to minimise the extra work required by advisers around vulnerability and ensure future reporting requirements are easily met.”

This vulnerability identification and reporting solution is fully aligned to the Financial Conduct Authority’s drives of vulnerability.

TCS said in announcement that advisers will benefit “enormously” through the comprehensive reporting of interventions, outcomes, and compliance oversight.

Its managing director Warren Vickers says: “Understanding an individual’s vulnerabilities is key to providing sound advice.

“By combining clinical expertise and data, we’re enabling advisers to consistently recognise and support potential financial vulnerability, even across harder-to-spot traits.

“We’re very excited about this latest addition to our vulnerability offering for advisers, all of which is designed to provide advisers with peace of mind and support their customers’ financial wellbeing.”


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