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How to win customer trust and improve advocacy through complaints

Mortgage Finance Gazette
Mortgage Finance
4 years ago

With lockdown restrictions extending for another few months, demonstrating empathy and understanding to customers is more important than ever. This is,.. Read More;

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BoE: New mortgage commitments climb to 13-year high

Mortgage Finance Gazette
Mortgage Finance
4 years ago

New lending agreed to be advanced was at £87.7 billion in the final quarter of 2020 – a high not,.. Read More;

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Newbury unveils its latest go green incentive to self-build market

Mortgage Finance Gazette
Mortgage Finance
4 years ago

The GoGreen Reward incentive is the latest step the Society has taken to promote the uptake of green-focussed mortgage products,.. Read More;

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Perenna makes strategic hires as it awaits banking licence

Mortgage Finance Gazette
Mortgage Finance
4 years ago

The lender, which is currently working through the process to gain its banking licence to become a pure covered bond,.. Read More;

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REO firms look out for new mission metrics after GAO recommendation

National Mortgage
Mortgage Finance
4 years ago

Companies that sell vacant foreclosure properties are wary of a new Government Accountability Office recommendation that could lead federal agencies,.. Read More;

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OMS partners with Paradigm to offer brokers access to CRM system

Mortgage Finance Gazette
Mortgage Finance
4 years ago

Paradigm Mortgage Services has opted to work with OMS, which offers a single input enquiry-to-completion platform for brokers, following an,.. Read More;

post

It's the seventh inning stretch in mortgage-land

National Mortgage
Mortgage Finance
4 years ago

As we enter the second year of the Great COVID mortgage boom of the early 2020s, there are already telltale,.. Read More;

post

Retention rates fade to record lows for mortgage servicers

National Mortgage
Mortgage Finance
4 years ago

Servicers struggled to bring back their borrowers as the overall retention rate crept down to its nadir in the fourth,.. Read More;

post

Home purchase sentiment slips despite positive economic outlook

National Mortgage
Mortgage Finance
4 years ago

Continuing optimism about the direction of the economy and the job market belies the downward movement in overall consumer sentiment,.. Read More;

post

Advancing racial equity through manufactured housing

National Mortgage
Mortgage Finance
4 years ago

As policymakers in Washington seek federal interventions to support racial equity, an important element of the strategy should be increasing,.. Read More;

post

MIG Market Watch, March 8th 2021 | Mortgage Investors Group

Mortgage Investors Group
Mortgage Finance
4 years ago

MIG Market Watch, March 8th 2021 ,.. Read More;

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Bridging loans: How the sector has evolved to benefit many borrowers

Mortgage Finance Gazette
Mortgage Finance
4 years ago

Bridging has evolved exponentially in recent years. Ten years ago, bridging finance and its benefits were not widely spoken about,,.. Read More;

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