Allen brings nearly 20 years’ experience in compliance and risk and most recently was chief compliance and risk officer at Cabot Credit Management and Wescot Credit Services.
Previously she worked at Deloitte and started her career at Barclays, before joining the Intertrust Group.
At Key Group, she will focus on overseeing the current key risk management framework.
Neil Swarbrick, chief compliance officer at Key Group, said: “Outstanding compliance and risk processes are the bedrock of financial services and help to ensure that customers can trust that they are getting the right option for their individual circumstances.
“I am therefore delighted to welcome Charlotte to Key Group and look forward to working with her as we continue to strive to be market-leading.”
Allen added: “It is an exciting time to join Key Group as they are market leaders in the growing later life lending sector which looks set to support increasing numbers of consumers with their financial needs.
“I look forward to working with the team to help Key Group continue to build and grow its risk and compliance offering which is integral to every aspect of the business.”