The overhaul will offer intermediary partners access to a new, improved and fully functional online system. This will help speed up and simplify the application process to build on the society’s growing reputation throughout the intermediary market.

This project is expected to take 12 months and scheduled to be completed by April 2021.

Key to Hanley’s intermediary proposition is its manual underwriting process and that will remain firmly in place. But, when the system launches, the society will be in a position to offer intermediary partners an additional option of obtaining a decision-in-principle (DIP) through the system if appropriate. Brokers will also have access to a DIP referral scheme.

This will allow the Society to provide a faster, smoother application process, whilst still offering the flexibility and long-standing approach to more criteria-based lending.

Mark Selby, CEO at Hanley Economic Building Society, commented: “After three years of breaking records with our commercial performance, and maintaining great service, it’s time to take the society to a more modern model.

“We will absolutely keep all the things our members love about Hanley Economic Building Society, but we have realised the need to expand our capacity and offer a more modern service.

“The core of our system has been the same for 25 years and we have maximised its capacity. We needed something more fit for the future and working with DPR is proving to be the perfect fit for our mortgage and savings platforms.”

Dave Patel, CEO and founder at DPR, commented: “We’re really pleased to be working in partnership with Mark and the team as they start the transformation of their savings and mortgage business.

“Our strong focus on the building society sector and breadth of market understanding bears testament to our tried and tested solution capability. I’m confident that our solution will not only power their customer and broker-centric propositions once implemented but also enable them to adapt and continually evolve in the years to come.”

Lynsey Carter, head of perations at Hanley Economic Building Society, added: “The DPR platform will provide significant enhancements to the intermediary experience and make it much easier for them to transact business with us.

“We have considered all our customers, service users and intermediary partners in the decision to move the society forward and we are looking forward to a new phase in the life of Hanley Economic.”