The lender’s leadership team now includes Coulson as risk and data insights director and Parkes as operations director.

Coulson joins having previously held senior roles at Fleet’s parent company, Starling Bank.

She brings extensive experience across risk management, governance, data strategy and operational leadership.

In this new role she is responsible for overseeing Fleet’s risk framework while driving greater use of data and insight across the business to support growth, innovation and customer outcomes.

Parkes has previously worked within the specialist lending sector, most recently as chief of staff, group operations, with OneSavings Bank.

He brings experience in operational leadership, transformation and mortgage servicing, and will be responsible for further enhancing Fleet’s operational performance, service delivery and scalability.

The appointments form part of Fleet’s new executive committee assembled by Richardson since taking on the role of managing director earlier this year.

The full executive committee includes Steve Cox, Mark Elliott, Chris Bowers, Diane Mitchell, Nick Brown and Kim Beaven.

Commenting on the appointments, Richardson says: “Since becoming Managing Director earlier this year, one of my priorities has been ensuring Fleet has the right leadership structure in place to support the next stage of our development.”

“Toni and Andy are highly-experienced leaders who bring complementary skills across risk, data, operations and business transformation. Together with the wider Executive Committee, they will play a key role in helping us deliver our strategic ambitions, continue investing in our proposition and technology, and ensure we remain focused on delivering excellent outcomes for advisers and their landlord clients.”