Lloyds, Connells and LMS partner to launch fully digital homebuying service Mortgage Finance Gazette

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Lloyds Banking Group, Connells Group and LMS have partnered to launch a fully digital homebuying service.

The duo says the launch is set to reshape the way homes are bought and sold across England and Wales.

The service runs on residential sale and purchase transactions within England and Wales, involving Connells branches, LMS panel conveyancers, and Lloyds Banking Group as the lender.

LMS will use its National Property Transaction Network for property, identity, and financial information so it can be captured once and then reused by all parties involved in the transaction.

The network is already operational and built on agreed standards aligned to the Property Data Trust Framework (PDTF).

The service is also supported by Moverly, Novus Strategy, Credas, TM Group and Armalytix.

The digital homebuyer service has been developed to eliminate the points of frustration and cut weeks of waiting and uncertainty from the process.

The new service will mean sellers become “digital sale ready” with property, ID and material information captured up front by Moverly, source of funds checks by Armalytix will be made earlier in the process and there will be fewer steps to complete.

In addition, searches will be provided with the property listing and the conveyancer will have access to key information reducing paperwork and speeding up the process.

Connells Group chief operating officer Chris Rosindale says: “Society needs a faster, more reliable, fully digitised housing transaction system that increases certainty, reduces fall-throughs and supports housing mobility. We believe in reform that makes the system faster, more transparent and more reliable and are excited to be part of transformation in the sector.”

Lloyds Banking Group head of strategic and technology partnerships Frances Cassidy notes: “Transforming the homebuying journey is about making one of the most important transactions in a customer’s life simpler, faster and more transparent. Our work with Connells Group and LMS shows what’s possible when estate agents, conveyancers and brokers work closely together, creating a more joined up experience and greater certainty for everyone involved.”

LMS chief executive Nick Chadbourne explains: “The industry has spent years diagnosing the problem. NPTN is infrastructure that delivers the solution. This initiative signals a serious move away from siloed processes and toward genuine market-wide reform.”

Housing secretary Steve Reed adds: “Too many people who have bought or sold a home will know this feeling all too well – months of waiting, chasing and worrying, with sales liable to fall through at any moment. It can quickly become a living nightmare.”

“It doesn’t need to be this difficult and that is why we have set out bold proposals to shakeup the home buying and selling process.”

“I’m pleased to see Lloyds Banking Group, Connells Group and LMS showing what’s possible by getting the right information to the right people earlier, cutting the delays and uncertainty that make moving home so stressful.”