Trussle secures FCA approval to become directly authorised

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The online broker said it has seen business volumes double in 2020 as consumers increasingly moved to digital mortgage advice.

And following its success it has plans to further streamline the mortgage process to enable a more convenient service for its customers.

The broker has undergone a number of changes this year, with the appointment of Ian Larkin as CEO and the recently completed formation of a new executive team among them.

Larkin said“2020 has been a breakthrough year for Trussle as more consumers have adopted digital services. More customers than ever have trusted us to help them find the right mortgage.

“We’re at a really exciting stage of Trussle’s journey and having great leadership in place will help us to deliver on the full potential of our digital proposition.

“Being Directly Authorised by the FCA affirms the high standards of governance, culture and conduct within Trussle, and is an important milestone in our evolution.

“Our goal is to deliver a faster and more convenient experience that enables customers to secure home financing with ease.

“This is especially important in the current market, as customers are experiencing unprecedented increases to mortgage processing times, reductions to mortgage product availability and changes to eligibility criteria.

“We are working closely with lenders to help address the underlying causes of these challenges by providing a more technology-enabled, streamlined and efficient customer experience.”

The executive team was bolstered this year with the addition of Johnny Waldron as chief marketing officer, Jenny Crawford as VP people and Leah Brown as general counsel & company secretary.