Sesame Network has partnered Mortgage Brain’s customer relationship management system The Key, and GBG to enable advisers to carry out electronic identity verification checks. 

The integration is designed to streamline the advice process and save Sesame’s network members time by helping them to run identity checks, store information and receive guidance all within The Key.

The technology auto-populates forms with important customer information, removing duplication and reducing the likelihood of human error. 

It also minimises the need for advisers to have to manually save and add documents. 

Sesame Bankhall Group chief operating officer Richard Howells says: “We’re very pleased to be working in partnership with the experts at Mortgage Brain and GBG, to roll out an exclusive new solution that saves our members valuable time and improves the advice experience. 

“We’re continually looking at how we can enhance our Network’s technology capability. 

“This is another example of our commitment to continuous improvement, which is helping our members to work more efficiently and provide their clients with the best possible service.” 

Mortgage Brain sales and marketing director Neil Wyatt says: “Collaborating on projects that utilise technology in new ways to help save mortgage advisers time, allowing them to deliver a more efficient service, is something that everyone at Mortgage Brain is passionate about.

“Working on the electronic identity verification integration with Sesame Bankhall Group is another great example of how continuously challenging traditional processes can yield powerful results.”

CBG commercial director for Europe, Middle East and Asia Andy Chrascina adds: “We have seen an increase in demand for our remote identity verification solutions in the mortgage, conveyancing, and legal market as they undergo digital transformation accelerated by Covid-19.

“We are delighted to be able to support Sesame Bankhall Group in transforming the service they can offer their members and end users, providing a fast, safe and convenient digital experience.”