Gateway has been providing panel management services for a number of years and said it prides itself on adapting its innovative range of service offerings to suit the individual needs of its clients.
esbs, meanwhile, said it selected Gateway because it was impressed with its innovative approach to valuation and risk.
Indeed, the building society’s chief executive, Paul Tilley, said: “Gateway is a highly respected business that has embraced 21st century technologies, combined with the personal attention to detail, provided by a highly motivated team of dedicated professionals.
“esbs were impressed by Gateway’s strong approach and commitment, alongside their willingness to embrace technology, allowing for innovative development at an unprecedented time, which has allowed the team to continue to deliver a consistent reliable and fully auditable service.”
Meanwhile, Mel Kettle, director of client services at Gateway Surveyors, said: “Our appointment by esbs as its panel manager reflects on the hard work and dedication of our team during what has been a challenging period for us all.
“We are looking forward to quickly developing a mutually beneficial and longstanding relationship that not only meets the needs of the Society but also that of its expanding customer base.”
