New technology products and enhancements typically go hand-in-hand with mortgage conferences, and this month's ICE Experience 2026 in Las Vegas proved to be no exception.

Artificial intelligence took the spotlight, and on ushering in its own AI-backed voice and chat servicing agents, event host Intercontinental Exchange said they were among several future rollouts that the company has in store for its mortgage clients. 

"We're going to have AI capabilities in multiple stages, and it comes down to the use case," said Matt Dowd, ICE's vice president of product management. "We don't look at these as individual products. We look at where is the biggest efficiency we can provide to our servicers. We talk to our servicers, and then we leverage our AI backbone, to surface those capabilities."

At the same time ICE Mortgage Technology shared its AI plans to coincide with the event, several others had their own announcements to share. 

These tools are hitting the market as lenders examine how to best implement AI and other technology advancements in a business environment that encourages increased lending but still faces the potential for volatile swings.

Following are just some of the products and upgrades mortgage companies showcased in Las Vegas this month — with enhancements touching everything from originations and servicing to compliance and capital markets. 

Teraverde launches loan profitability insights tool Cohi

An agentic AI product that was developed based on findings by Teraverde's proprietary research, Cohi examines factors, such as staff productivity, loan fallout and cost structure, that can negatively hit a lender's bottom line.

In examining patterns and how they interact with each other when mortgages fail to close, Cohi can help lending executives predict when such situations occur. If due to loan officer or back-office inefficiency, the tool can drive leaders to offer coaching or other courses of action to improve performance and profitability.

Setting standards backed by trackable data that a lender can bring about necessary changes, said Teraverde CEO Jim Deitch. "There's good provenance in the data, but more importantly, people's habits don't change unless there's some stimulus to help them to change," he said. 

Mortgage Automation Tools throws spotlight on Big AI

Big AI, consisting of two separate artificial intelligence-backed platforms native to Mortgage Automation Tools' point-of-sale system, offers large-language model-based speed and support powered by Amazon Web Services to serve stakeholders from borrowers to executives. The parent firm is headed by Absolute Home Mortgage CEO and Community Home Lenders of America executive Matt VanFossen. 

Mortgage GPT allows all parties in a loan transaction to submit questions in conversational English and quickly receive responses in the form of charts, tables or documents. Housed within the point-of-sale, it also gives the lender transparency into how answers are generated.     

No-code compliance portal Tsunami AI Admin serves lenders exclusively, giving them the ability to create and manage guardrails, choosing who has access to specific information and leaving audit trails for each process. 

Ocrolus rolls out automated conditioning engine

The technology software provider unveiled a stand-alone automated conditioning engine aimed to eliminate underwriters' needs to go back and forth to track down paperwork, check borrower documents and reference guidelines. By reducing the manual labor involved, lenders will be able to shorten cycle times and eliminate the possibility of human error, the company said. 

With AI assistance, the software will automatically generate conditions and match them to relevant documents itself, simultaneously analyzing borrower data alongside automated underwriting system findings. The tool, which officially launches on April 1, was developed with feedback from several lenders, including Zillow, All Western Mortgage and Neighborhood Loans. 

Azimuth introduces compliance intelligence assistant, Val

Currently in beta testing, Val serves as an AI-backed compliance intelligence assistant to answer questions for legal and risk teams and possesses the ability to tap into numerous state and federal guidelines within seconds, Azimuth leaders said. 

Rather than scraping the internet for its answers, Val's database of knowledge consists of curated, structured proprietary regulatory intelligence, including many written by attorneys from the law firm Bradley Arant Boult Cummings. Val's design is built to resist hallucinations and can provide answers with citations. 

Argyle combines three verification tools into one

Verification solutions provider Argyle introduced a new product suite combining three underwriting tasks into a unified platform. The 3-in-1 full-stack tools consolidates income, employment and asset verification processes in a single user interface. 

The new product also has direct sourcing capabilities through links to payroll and bank providers and a document-based income verification tool to obtain data from paystubs and W-2 forms when electronic connections are unavailable. Two-way communication between point-of-sale and loan-origination systems enables verifications to be viewed and refreshed on both platforms. 

Optimal Blue welcomes virtual economist

Unveiled earlier this year, the product-pricing engine welcomed virtual economist, a tool which utilizes AI and machine learning capabilities to provide answers to users' questions about how economic trends might can influence their mortgage secondary market pricing. Users can present questions to the tool in conversational language, with the virtual economist examining a company's own internal loan information, Optimal Blue's datasets, trusted outside expert sources and predictive modeling to form responses. 

It complements a company's capital markets team, with its ability to help lenders understand the likely impact of developments, such as federal policy moves or economic data reports, on their loans in process, said Mike Vough, Optimal Blue's senior vice president of corporate strategy.

"Instead of having a loan officer call and hope somebody on their capital market team takes calls, they can go to the virtual economist and get this detailed information," he said. 

Blend reveals new customer-facing autopilot

The first agent to come from the company's intelligent origination unit, Blend's autopilot enables borrower engagement at any hour, eliminating the need to wait for the business day to begin. 

As an assistant to the loan officer, the autopilot can review borrower documents and uploaded data while checking for compliance and issuing follow-ups in seconds, the company said. While reducing the time it takes to accomplish tasks that once took days, the autopilot leaves credit decisions to loan officers and automated underwriting systems. LOs have views into all actions taken through a real-time activity feed that includes explanations of what was found and why.