The MyShawbrook platform was launched last year to streamline the switching process for existing buy-to-let customers allowing them, and their brokers, to make applications at the end of their mortgage term.

It meant, said Shawbrook, processing times reduced to 48 hours.

As well as the digital solution becoming accessible to commercial investment customers, new developments mean eligible customers will receive an instant formal mortgage offer at the end of the application journey.

To further streamline the process, Shawbrook has also implemented e-signature, allowing customers to immediately sign and return their offer, delivering an even more efficient product switch process.

Claire Rankin, commercial director for the Shawbrook Property Division said: “Our aim when we built this platform was to provide our customers with the easiest possible way to switch products with Shawbrook, so I’m delighted that these latest enhancements will make the journey even more efficient.

“Being able to provide an instant offer at the end of the application journey is a significant step forward, and will save our customers and broker partners valuable time and resource.

“This is just another example of how we can leverage technology to enhance the experience of our customers and brokers, and we have many more exciting plans in the pipeline that I look forward to sharing soon.”