Paradigm Mortgage Services has opted to work with OMS, which offers a single input enquiry-to-completion platform for brokers, following an extensive review period.

It said this integration would provide Paradigm members with access to OMS’ all-encompassing CRM system and full workflow solution.

OMS said it was the only end-to-end CRM system which covered product areas such as residential, buy-to-let, second charge, equity release, bridging, commercial plus protection.

The partnership followed the recent launch of OMS’s front-end B2C system which captures enquiries directly from broker websites and feeds them through into the CRM system.

Paradigm Mortgage Services currently has a membership in excess of 1,500 directly authorised firms representing over 3,000 advisers, who are all actively engaged in a variety of financial services.

It provides intermediaries with access to lenders covering the whole of market, together with a full range of mortgage-related support services delivered by a diverse range of commercial partners.

Neal Jannels, managing director of One Mortgage System (OMS), said: “Conversations around tech are constantly evolving and we are seeing a growing number of people realise just how important features such as trust, experience and market expertise are when it comes to choosing the right tech provider for their business.

“Although we will continue to develop the system, Paradigm members will be able to tap into our platform to help streamline their processes and expand their businesses from day one.

“This partnership also sits well with the OMS ethos as Paradigm offers advisers a far more personal and bespoke experience by challenging existing value chain dynamics and inspiring a new style of relationship between intermediaries, distributors, lenders and providers.

“We look forward to working closely with such an innovative business as this will help ensure we remain at the top of our game in better supporting our partners and their advisers going forward.”