The new functionality will make it easier for intermediaries to submit portfolio landlord information through its mortgage portal, the firm outlined.

As a result of broker feedback, the lender has simplified the existing process by removing the previous customer profile form,

This in turn enables brokers to key information directly through the portal, as well as benefiting from enhanced technology including a valuation API.

Furthermore, a specialist case handler from BM portfolio team will contact brokers within 24 hours of submitting an application, as well as being on hand to help throughout the process.

Phil Rickards, head of BM Solutions, said: “We are always listening to feedback from brokers and now more than ever it’s vital for us to be turning that feedback into action.

“By removing the customer profile form we are making it even easier for brokers to submit portfolio BTL business to us and our dedicated portfolio support team are also still on hand to help make the process even smoother.

“Last year was an unprecedented year and I’m really pleased to have been able to offer high levels of support for the intermediary BTL market.”