The new website features updated services levels, which show call volumes by the hour, giving brokers the up-to date information to help them choose the best time to call the lender.

It also features a new Broker Training Module, which equips brokers with everything they need to know before submitting their first application to Pepper.

In addition, the website includes enhanced functionality and navigation that makes it easier for brokers to research products and criteria for their customers and an improved Document Hub.

Paul Adams (pictured), sales director at Pepper Money, said: “At Pepper Money we make it as easy as we can for brokers to find a home for their applications that don’t fit the high street. This means continually reviewing and improving our product range to meet the changing needs of customers, delivering consistently high standards of service, and making our website as useful and easy to use as possible.

“With the latest version of our site, we’ve made changes in response to feedback from existing brokers, and we’ve also considered the growing number of brokers who are likely to be using a specialist lender for the first time, with our unique Broker Training Module. And, of course, we continue to have our dedicated team of regional development managers and telephone BDM team for those brokers who would rather pick up the phone.”