EQ enters mortgage market with end-to-end platform

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The consumer credit technology firm, which is part of Equinity Group plc, has created Mortgage Services which is powered by API-led platform EQ Borrowbox.

The platform will handle all aspects of the mortgage process from customer acquisition and underwriting to back-end and servicing capabilities. It will also allow real-time monitoring to improve risk identification and management.

Hodge Bank has been one of the early adopters of the new technology and service offering. The later life lender brought its mortgage collections and servicing capabilities in-house enabling it to launch an online management portal for its later life mortgage customers.

Richard Carter, managing director at EQ Credit Services, said: “EQ has deep pedigree in the later life market from our pensions and annuities experience, making lifetime mortgages a natural starting point for us in the broader mortgage sector.

“Our experience of working with the FCA means clients can be assured that our regtech solutions will help them develop customer-centric digital services, using secure, repeatable processes to deliver reliable outcomes for borrowers.”

Mark Webster, mortgage account director at EQ Credit Services, added: “EQ has a proud history of working with clients across the lending sector to support their ever-innovating provision of competitive, flexible loans for customers.

“I am excited to bring this platform’s end-to-end service, modern technology architecture and high-quality team to mortgage providers, to help them deliver the best possible outcomes for their customers.”