Carruthers has been principal consultant at Iress for two years, and has previously worked in senior roles at Newcastle Building Society, Aldermore and RBS Group.

He will be responsible for helping more clients achieve efficiency and automation through the implementation of Iress’ Mortgage Sales and Origination platform (MSO). He will report to Iress’ executive general manager for lending, Andrew Simon.

Carruthers said: “It’s an exciting time in the mortgage industry with change happening at pace. Last year’s Mortgage Efficiency Survey showed that lenders are refocusing their technology efforts to give them a better balance between human interaction and process automation.

“The recent reliance on remote working has meant that digital efficiency and customer experience is now of paramount importance and I relish the opportunity to help more lenders realise this journey.”

Andrew Simon, Iress’s executive general manager, Lending, said: “Over the last two years, Steve’s played an essential role in demonstrating the value of MSO with a broad range of future-focused lenders.

“He brings a deep understanding of the client experience and has an unrivalled ability to connect lenders with the right technology to achieve their goals. We’re waiting keenly to see the positive impact he’ll have with clients in this leadership role.”