Much has changed since the 2008 financial crisis. The housing market has bounced back, and hiring in the mortgage industry is growing at a rate not seen in some time. Also changing, at a rapid pace, are homeowner demographics. As such, most companies have begun to recognize the value of embracing diversity and inclusion (D&I) within their workforce.

Few would argue that tomorrow’s workforce will not resemble that of decades past. According to the National Association of Hispanic Real Estate Professionals, although Hispanics make up 18 percent of the U.S. population, the group accounted for nearly 63 percent of new U.S. homeowner gains over the past decade. Additionally, studies conducted by the Pew Research Center have estimated that by 2055, the United States will not have a single racial or ethnic majority.

For these reasons, our industry’s employees must reflect the …