West One joins SMP to demonstrate commitment to high standards

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The move comes in the month after West One rebranded following its development from being a bridging lender for the past ten years to becoming a ‘one stop shop’ for specialist property lending products.

As well as bridging, West One now offers development finance, buy-to-let and second charge mortgages.

Indeed, it said it was the first specialist lender to join the SMP as an associate firm. The SMP  launched its associate firm status last August for companies which supported brokers, such as mortgage lenders. This was in response to requests from businesses which wanted to demonstrate their alignment to the trade body’s professional standards.

West One explained, being an associate firm demonstrated its commitment to a Code of Ethics set around eight core principles.

These range from acting in the best interests of clients to ensuring ongoing training and professional development of staff and being committed to diversity and inclusion. Associate firms are also expected to embrace a corporate social responsibility policy and adhere to transparent governance standards and processes.

West One rebranded last month having developed from being a bridging lender for the past ten years to becoming a ‘one stop shop’ for specialist property lending products.

Marie Grundy, managing director, second charges at West One, said: “As part of West One’s expansion into both short and longer-term lending last year, we felt it was important to show that we work to high professional standards.

“Our associate firm membership with the SMP is another way we can demonstrate to brokers and clients our commitment to quality service, integrity, trust and fairness.”

Keith Richards, chief membership officer at the SMP, said: “West One is the first specialist lender to become an associate firm of the SMP and we would encourage other forward-looking lenders to consider the benefits of promoting associating and becoming part of a united mortgage profession.

“The more high-quality firms who join the society, the more united we can be in ensuring standards in the mortgage advice sector are trusted and improved upon. We value the commitment and hard work of all our members who demonstrate their professionalism by adhering to our Code of Ethics and eight core principles of association.”