How often do we communicate with others and wonder if they ever really understood us? It happens every day, all the time. 

Which is one big reason why we'll always be focused on being present with you: 

• This means when you have questions for us, we’ll respond to you with prompt and thoughtful answers. 

• When you send us a text or an email, we’ll read your entire message and follow up with you appropriately. 

• And if you call us, and we’re not able to answer, we’ll call you back you real soon. 

And of course we’ll always be up for a conversation. There is no substitute for face-to-face and voice-to-voice communication. Conversations are our best opportunities to connect.