Principality Building Society has appointed Julie-Ann Haines as chief executive, subject to regulatory approval.
Haines joined the society as head of Strategy and E-Channels in 2007 and is currently chief commercial officer.
She will take up the role in the coming months.
In her current role she has been responsible for all aspects of customer service and the society says she has played a key role in shaping it strategy and future transformation.
Interim chief executive Mike Jones will continue in his role until Haines is officially approved by the financial regulators, which can take up to three months.
Principality chair Laurie Adams, says: “After a rigorous selection process, I am delighted to announce Julie-Ann as our new CEO subject to regulatory approval. Her commitment to our mutual values for more than a decade, in which she has shown strong leadership, financial and commercial acumen in helping to double our assets to more than £10bn, will help ensure she builds on the Society’s success.
“During her time at Principality Building Society, she has played an important role in ensuring our Members have received outstanding customer experience, and especially during these difficult times of the COVID-19 pandemic. She has played a key role in leading our transformation strategy and is the right person to ensure we continue to deliver long term value and excellent service to both existing and future members.
“I would like to take this opportunity to thank our Interim CEO Mike Jones, for helping to steer this business through very testing times, and who continues in post until Julie-Ann receives regulatory approval.”
Julie-Ann said: “It is a great honour and privilege to be appointed as CEO of Principality Building Society which has a fantastic heritage of 160 years as a member-owned organisation. As leader of our purpose-led organisation, my priority will be to build on our solid foundations and continue to invest in the business especially in these challenging times. It is vital we have a building society that is relevant for current and future members, customers and commercial partners.”
