Mojo appoints new director of mortgages to help drive growth

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Stephenson joins Mojo from Habito, where she was VP operations, but prior to this she worked at Atom Bank, Tesco Bank and Lloyds. She revealed how she plans, in her new role, to fine tune the end-to-end process for customers and harness the powers of open banking.

“It’s no secret that the past year has been challenging but the market appears to be gaining some real momentum with new government-backed schemes, competitive rates amongst lenders and a bustling property market, so it’s an exciting time to join the team,” she said.

“No-one has really perfected the end-to-end process for customers yet and there is still some important work to do in this area. I also feel open banking hasn’t been utilised as much as it could be, with practices such as paper document requests still in place which feel so outdated.

“There is more work to do with lenders to allow automated submissions and execution-only experiences and this is one area I’ll be working on closely in the coming months. It’s certainly an exciting space to be in at the moment.”

Mojo said it plans to expand its team to 50 mortgage advisers across the UK over the next 12 months.

The business has already grown over the course of the pandemic, and has experienced unprecedented demand over the past few months – driven by the need for a digital-focused service as well as a booming property market, with the ongoing Stamp Duty holiday playing a part.

As well as forging links with Uswitch, Zoopla and Snoop as digital partners, Mojo said it has seen year-on-year partner mortgage submissions rise by 165% compared to pre-pandemic levels, with traffic and enquiries to its site also up by 200% compared to the start of 2020.

Richard Hayes, CEO and co-founder of Mojo Mortgages, said: “Cassie’s appointment will play a pivotal role in the future of Mojo as we continue to revolutionise the way consumers access mortgages, advice and information to an industry that still continues to baffle many people.

“We want to help customers to fully understand the process and become more financially confident by empowering them to learn more about mortgages and, of course, find the best deal for them. Not only for those that come to us, but across the wider industry.

“However, we do need more talented individuals to join us. We’re going through a hyper growth phase, so that means we need even more driven, proven mortgage experts to get on board. We have a number of fully remote roles available with further details on our website.”