The survey of financial professionals, including banks and lenders, revealed businesses want better education and training, alongside increased guidance, to help reduce fears around the security risks of open banking adoption.
Respondents also stated that they wanted this support to come primarily from regulators.
This ranked higher than taking a ‘wait and see’ approach by allowing more time for open banking technology to develop (39%), which has often been cited as a way to assuage data security concerns.
Lack of customer and business willingness to accept risks around data security were the second and third most cited factors threatening the progress of widespread open banking adoption, on 27% and 25% respectively.
Over a third of respondents (35%) also believed that an ‘unfriendly’ regulatory environment is threatening the progress of widespread open banking adoption.
YTS is calling for the entire open banking and financial services industry to do more to empower businesses to adopt open banking technology, creating a “more nurturing environment for the technology to thrive”.
YTS say this can primarily be achieved by introducing better education and accessible, transparent support for businesses looking to adopt the technology.
Roderick Simons, chief technology officer at Yolt Technology Services, said: “To fully maximise open banking’s potential, we must all do more to educate businesses and consumers about its security foundation.
“Open banking means their financial data is more protected than ever, with the individual in charge of whether their data is shared or not and secure APIs preventing risks from unwanted third-party access.
“We want to work with regulators, financial services institutions, and businesses themselves to lead the way in educating, training, and supporting businesses to overcome misperceptions of open banking.
“Doing so will unleash the power of open banking and create huge opportunities for both consumers and businesses.
“Once there is widespread adoption and trust in open banking technology, stakeholders across the open banking ecosystem can then turn their attentions to creating an open finance framework that gives consumers the ability to access their entire financial footprint in one place.”
