Since Covid, the number of people in the industry working from home (or in a hybrid capacity) has risen to 85% yet mental health and wellbeing is at its lowest level ever, according to research from the Mortgage Industry Mental Health Charter (MIMHC)

MIMHC co-founder Jason Berry pointed to some great work from the industry, namechecking Pepper Money and L&C as companies that had  been proactive in increasing awareness and promoting good practice towards employee wellbeing. However he said the industry still had much work to do.

Commenting specifically on working from home Berry said people often felt isolated and missed those ‘water cooler moments’ where they could discuss things informally and ask for guidance in a less-pressured environment.

MIMHC, which has now become a foundation, will continue to raise funds and awareness for mental health and wellbeing but he stressed that the focus now was to double down on  practical support and shift from programmes to outcomes, Specifically, fostering inclusion for remote staff and to outline the importance of effective role modelling from senior leadership  level down.

Berry said the latest research showed some positive signs – notably that 70% of those surveyed said there was some provision for mental health provision in the workplace compared to 52% in 2024.