Cumberland Building Society has launched a new broker portal, aimed at streamlining the mortgage process for intermediaries on its panel.

The mutual says the platform supports the whole mortgage journey— from initial enquiry to application submission and completion—as well as automating administrative tasks such as document uploads.

It adds that the hub, designed in partnership with home loan platform Mast, has an “intuitive interface” that allows brokers to cut turnaround times.

Cumberland Building Society head of intermediary lending Grant Seaton says the move “follows the successful launch of our affordability calculator [last month], which has already made a significant impact in speeding up the mortgage process.

“We believe the portal will continue to improve broker interactions with us, ultimately helping them deliver faster, more accurate advice to their clients.”

Mast chief executive Joy Abisaab adds: “Mast’s platform is built to drive efficiency in mortgage origination, and we believe this platform will transform how brokers interact with The Cumberland.”