TSB and Lendinvest resume valuations - Mortgage Strategy

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TSB and Lendinvest are the latest lenders to announce they will be resuming physical valuations in England.

TSB says it will start with unoccupied properties and new builds, before booking appointments for occupied properties.

Lendinvest says that it will begin working through its backlog of buy-to-let cases that are on hold this week, but asks brokers to be patient as there may be a slight delay.

TSB head of intermediaries Beverley Bradford says: “This is a great step forward, particularly for customers whose applications have been put on hold.

“Where we can, we have been processing applications through automated and desktop valuations, but unfortunately this hasn’t been possible across the board.

“Over the coming weeks, we will be working through those valuations that have been paused and our surveyors will be contacting customers directly to arrange viewings.

“We hope this latest news is some welcome relief for those who have been unable to process their application.

“We will operate safely and securely and if customers do not feel comfortable, we will work with them to arrange a valuation when they are comfortable to do so.”


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