Paymentshield has created a number of new job roles within its business development team.

The appointments, which double the size of the company’s national account management team, have been made to better serve its distribution partners and strengthen relationships across the intermediary market.

The changes will Dean Marson joined by John Price, Neil Parfitt and Sarah Jackson.

The enhanced national account team will be supported by four key account managers and eight business development managers each focusing on supporting the firms within each partner panel.

This approach allows teams to concentrate on a handful of key networks, developing deep expertise in each partner’s processes, technology and structure.

Paymentshield will also assign additional key account managers exclusively focused on supporting directly authorised firms.

The support structure for both mortgage networks and directly authorised firms will ensure all partners receive support that aligns with their business models, Consumer Duty requirements, and client service approaches.

The strategic change will be fully rolled out from 1 September.

Paymentshield distribution director Emma Green says: “I’m really pleased to finally announce this change to our business development team.”

“We’ve got some incredible talent deservedly stepping up to bigger roles as we look to build and strengthen our relationships with new and existing partners.”

“We’re now exceptionally well-placed to proactively support our partners to grow their GI penetration, fulfil their Consumer Duty requirements and ultimately ensure more intermediated customers get access to good quality advice and products – whether that be through offering advice themselves or introducing them to our specialist Refer and Protect team.”

In June, Paymentshield enhanced its protection offering, including the reintroduction of unemployment cover to its mortgage protection policy, to sit alongside accident and sickness cover.