20 residential servicers with the largest UPB

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The top five residential servicers in the list had a combined unpaid principal balance of more than $23 billion at the end of the fourth quarter of 2024. 

Most lenders in the ranking saw an increase between Q3 2024 and Q4 2024, with Arvest Bank seeing the largest increase at 67.29%.  Among the top 20 residential servicers, the average change in unpaid principal balance between Q3 and Q4 was 16.94%. 

The data in this ranking came from National Mortgage News' MortgageStats site, which pulls information from quarterly call reports available from the Federal Financial Institutions Examination Council.

Scroll through to see which lenders were in the top 20 through the end of December 2024.

Rank Company Q4 unpaidprincipal balance Q3 unpaidprincipal balance Percentchange
20 Cadence Bank $136,000,000 $138,000,000 -1.45%
19 HSBC $157,000,000 $155,000,000 1.29%
18 Arvest Bank $179,000,000 $107,000,000 67.29%
17 First Citizens Bank $200,000,000 $151,000,000 32.45%
16 First United Bank and Trust Company $211,000,000 $207,000,000 1.93%
15 TD Bank $212,000,000 $136,000,000 55.88%
14 NexBank $215,000,000 $192,000,000 11.98%
13 Barrington Bank & Trust $229,000,000 $214,000,000 7.01%
12 FirstBank of Colorado $235,000,000 $207,000,000 13.53%
11 Fifth Third Bank $285,000,000 $257,000,000 10.89%
10 Regions Bank $375,000,000 $300,000,000 25.00%
9 Huntington National Bank $476,000,000 $435,000,000 9.43%
8 Citibank $802,000,000 $846,000,000 -5.20%
7 Citizens Bank $815,000,000 $561,000,000 45.28%
6 PNC Bank $893,000,000 $841,000,000 6.18%
5 Bank of America $1,451,000,000 $1,426,000,000 1.75%
4 Truist Bank $1,842,000,000 $1,697,000,000 8.54%
3 JPMorgan Chase $2,421,000,000 $1,835,000,000 31.93%
2 Wells Fargo $8,528,000,000 $8,497,000,000 0.36%
1 U.S. Bank $8,984,000,000 $7,830,000,000 14.74%