TMA has hired four specialist area supervision managers who will support the mortgage club’s directly advised firms on compliance matters.
The new managers are Alison Stidolph, Paul Walton, Roger Holmes and Sara McKenna, which the business says brings it more than 100 years of regulatory experience.
The club says these managers will be able to work with a DA firm’s business principal to explore its current position going through relevant controls, systems and structures, with a plan that should be reviewed every twelve months.
It adds the plan will contain specific elements of the firm’s conduct of business and oversight concerning systems and controls. And that it will identify current business practices which need intervention, resolution or mitigation in order to meet the Financial Conduct Authority’s expectations for advice.
The club says Alison Stidolph previously worked for Lloyds Banking Group for more than 26 years and later joined a local estate agents broker team in the North East of England as a compliance manager.
Paul Walton also started his career at Lloyds, and has 35 years of experience, including setting up an appointed representative firm for three years with First Complete.
Roger Holmes joined from Halifax Bank, where he worked as a mortgage adviser, branch manager and area mortgage manager.
Sarah McKenna has been in the mortgage industry for 19 years. Her experience includes previously working as a compliance manager for a DA firm based in Surrey, where she managed the FCA register and complaints, and implemented controls for the firm.
TMA DA development director Lisa Martin says: “With a heightened regulatory focus on consumer duty, vulnerable customers and general insurance pricing coupled with the increased global threat of ransomware, TMA believe DA firms will hugely benefit from the support we offer, provided by subject matter experts from within our wider Network of PRIMIS.
“We want to support firms in keeping their businesses safe and resilient, while they focus their attention on supporting and serving their customers with financial advice reviews and requirements.”
