As of 1 May 2021 The Insurance Surgery and Premier Choice Group will join the PDG.
Established in 2016, the PDG was set up with the aim of encouraging better outcomes for consumers through insurers and intermediaries.
To date the group has launched initiatives including the Funeral Pledge and Claims Charter, as well as providing support towards a number of access to insurance projects such as the signposting and underwriting transparency agreements.
Alan Knowles, managing director of Cura and chair of the PDG, said: “Across our industry, the customer should be at the centre of what we do and it’s great to see two more firms committing to improving outcomes for consumers working as part of the PDG.
“We’re looking forward to drawing on their expertise and sharing our ambitions with them over the coming months.”
Tom Horton of the Insurance Surgery added: “The PDG are renowned for the great work they do and the whole team at The Insurance Surgery is incredibly delighted, and proud, to be part of such an important initiative moving forward.
“As a business we are laser focussed on two key points of improving consumer outcomes and providing an excellent customer experience when acquiring protection. Therefore, we are thrilled to be working with other such prestigious firms to improve both those key points in the industry as a whole.”
Claire Ginnelly, managing director at Premier Choice Group, said: “We are really pleased to join the PDG. Protection is becoming a more important part of our customer offering and we are pleased to give our commitment to improve customer outcomes and input into wider discussions.”
The new members join Assured Futures, Cavendish Ware, Cura, Direct Life and Pension Services, Drewberry, Essential Insurance, Future Proof, Highclere, LifeSearch, Lightblue, London & Country, Roxburgh, Sesame Bankhall Group and SJP at the PDG.
