Tandem Bank has launched Connect by Tandem, a new platform that uses automation and smart technology.

Connect by Tandem will help to eliminate manual inefficiencies, improve speed, accuracy and communication.

Early analysis from the lender shows that it can streamline broker processes and reduce case processing time by 4.5 days.

Tandem director of mortgage distribution Nigel Brookes states: “Our aspiration is to be the lender of choice in the Second Charge market and we know that means making the journey easier and smoother for brokers to deliver ever improving customer outcomes.”

“Connect is a major step forward in that journey – automating the heavy lifting of loan processing and reducing friction – freeing up more time for brokers to focus on their customers.”