Mortgage servicing technology is coming into its own, according to John Reicher, chief digital officer of Cenlar.

As a technology expert who crossed over into mortgages early in his career and works for a subservicer, Reicher has a unique view of how the industry's automation compares to the broader landscape.

Servicing has lagged in digital development compared to the origination side of the business, but as adoption of technology has broadly accelerated, it's catching up, he said.

In the interview that follows, Reicher offers details on how he started his career and the broader landscape he works within, which is being transformed by developments like advances in artificial intelligence, vendor consolidation and cyber security.

Reicher's comments on these topics below are in response to questions from this publication, both of which have been edited for clarity and length.