Accord Mortgages has made strategic changes to its leadership team, including an expansion of its leadership team from eight to 10, with the creation of two new roles.

The senior leadership team has also been restructured, with three senior managers each taking responsibility for three key business areas, reporting to managing director Jeremy Duncombe.

Former senior manager of intermediary distribution Chris Hill will take on the role of head of sales, with a focus on increasing efficiency, consistency and performance, as well as boosting reach.

Nick Piper will move from his role of senior manager, governance and strategy to head of strategy, governance and management information. Piper will focus on ongoing operational improvements, developing broker journeys and efficiencies.

The changes will also see senior manager of mortgage distribution and proposition development Nicola Alvarez will be head of strategic partnerships and propositions.

Alvarez will be responsible for mortgage clubs and networks and proposition development and focus on evolving strategic relationships.

Meanwhile, Caroline Mills has joined the lender as team manager of intermediary distribution, having spent 23 years at Lloyds Banking Group.

Mills will manage the team of business development advisors (BDAs) and look to add value to each stage of the customer journey, as well as managing the retail broker programme.

In addition, Gurpreet Chahal has moved from his position as corporate account manager into the new role of regional sales manager for London and the South East.

Chahal will focus on leading a team of business development managers (BDMs) to deepen existing relationships with brokers, working in partnership to help them grow their businesses.

Angelika Christian has also stepped up from her role as a BDM to take on the position of strategic partnerships and propositions manager, where she will be building collaborations with mortgage clubs and networks as well as developing propositions.

Accord Mortgages managing director Jeremy Duncombe says: “I’m delighted to announce the restructure of my leadership team which will allow us to deliver even better support for our brokers, and our mortgage clubs and networks.”

“These changes add to the already strong leadership team which includes Andrew Calder, Iain Cunningham, Chris Sanderson and Claire Chick, who continue in their same leadership roles.”

“We know from broker feedback that the propositions, service and efficient processes we are known for are highly valued. However, we are constantly looking for new opportunities to further enhance our offerings as a leading intermediary lender, and these changes are designed to future-proof our business.”