The New Reality: How Going Virtual Will Forever Change the Mortgage Industry During COVID-19 and Beyond - Mortgage Banker Magazine

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By Joe Tyrrell, Ellie Mae   Any mortgage lender, technology company, or service provider that takes supporting their clients seriously, has periodically run its executive teams through what is called a “table-top” exercise, where some hypothetical natural disaster or data breach occurs and the company’s leadership team must “break the glass” and invoke either their …