Aldermore has made three pledges to brokers that include a set product withdrawal notice period and a 10-day guarantee to convert a decision in principle into a full mortgage application.
The specialist bank says its move comes as intermediaries “continue to navigate ongoing unpredictability in the mortgage market”.
Aldermore’s three broker pledges are:
- We will give you at least one full working day’s notice of any product withdrawal and give you 10 days to convert a decision in principle into a full mortgage application
- We will let you select a cheaper rate for your client at any time up to completion with no charge for you or your client
- We will contact you up to six months before your client’s deal matures, so you can help them decide what to do next
Aldermore head of strategic partnerships Nicola Goldie says: “While lenders are doing their best to react to an unpredictable market, it’s vital that we work together and offer brokers as much notice as possible when making changes to our product ranges.
“We know first-hand just how difficult brokers are finding it right now. Hopefully, these three pledges provide much-needed certainty and clarity.”
