Virgin Money and Clydesdale Bank have improved their product switching policy for pipeline cases.  

The banks told brokers in a note today they can switch their customer’s previously selected product onto a new loan from the lender’s current new business range as many times as needed prior to completion.  

They add product switching is available on borrower cases that are at pre-offer or post-offer stage up until the banks have received the certificate of title from the solicitor.  

Virgin Money head of intermediary sales Richard Walker says: “As an intermediary-led lender we value the feedback we receive from brokers and are constantly looking at ways in which we can improve the service they receive from us.   

“Following last week’s improvements to affordability for residential mortgages fixed for five years or longer, it’s great that we are now able to offer multiple product switches on applications pre-completion.”