UTB uses ADP to offer lightning-fast automated mortgage decisions

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The specialist mortgage lender said the new platform, currently undergoing the bank’s UAT process, amplifies the expertise of the bank’s underwriters, by orchestrating data from credit reference agencies and other data providers, to deliver a sophisticated mortgage assessment in milliseconds.

The enhanced capabilities offered by ADP will allow the bank to instantly inform introducers about decision outcomes, individual affordability assessments and approval conditions.

United Trust Bank chose to partner with LendingMetrics following an extensive tender process to find the best-in-class automated approvals platform.

Buster Tolfree, commercial director of mortgages at United Trust Bank, said: “At United Trust Bank we have continued to develop and invest in smart FinTech solutions which make it quicker and easier for customers and brokers to deal with us whilst improving our workflow efficiency.

“In this latest enhancement we’ll be able to analyse and process data from multiple sources giving brokers lightning fast automated mortgage decisions on qualifying cases and free up resource in our underwriting team which can be applied to applications which require a more personal touch.

“Our adoption of technology benefits all customers from those with the most straightforward applications to those with more complex circumstances.”

Tolfree also explained how the partnership with LendingMetrics would help it to provide a scalable offering, increasing its volume capability whilst also improving broker and customer journeys and delivering more successful outcomes.

David Wylie, commercial director at LendingMetrics, added: “United Trust Bank shared with us a really exciting vision as to how they intend to scale their lending operations in the coming months and years. Sophisticated automated decisioning is an essential part of that vision and LendingMetrics are delighted to be delivering our award-winning solution to help achieve the bank’s ambitions.

“The unique ADP logic editor ensures that, not only can the bank execute sophisticated and individual decisions in real-time, they can also modify their policies, algorithms and risk appetite instantly too.”