MPowered Mortgages has launched a new case tracking timeline to give broker-partners visibility over every stage of a client’s applications.

The new timeline, which is inspired by step-by-step progress tracking, presents each milestone in a clear, visual format.

It allows brokers to see when key actions take place, such as when a valuation is booked or completed, or when an affordability decision is made.

The layout is set out to access key information with ease including underwrite questions, case documents and solicitor details.

MPowered Mortgages head of broker operations Rhonda Bryant says: “MPowered’s new case timeline is a game-changer for us brokers. Being able to see every stage of a client’s case including valuation updates via my mobile without having to call the helpdesk will make life so much easier for me.”

“Calling up lenders to get updates on client cases can be so unnecessarily time consuming and unhelpful for my day-to-day. It’s exactly the kind of innovation our industry needs and other lenders should follow by example.”

Yesterday, MPowered Mortgage announced the promotion of Peter Stimson to managing director of mortgages.