SmartrTalk, which is powered by Microsoft and aims to streamline remote meetings, is being hailed by the fintech company as the first integration of its kind in the UK mortgage market.

Anyone using the end-to-end platform for mortgage brokers will be able to use the new SmartrTalk feature as part of their existing subscription. There’s no requirement for brokers or customers to have an external license and it comes with all the benefits of Microsoft security.

Indeed, Smartr365 explained, audio and video calls, which have now become an essential part of the mortgage journey since the move to remote working, can be held on any device or operating system. This would help brokers compete in the Covid world and beyond.

SmartrTalk can also enable screen sharing which means, said Smartr365, brokers can provide a collaborative, transparent, and informative borrower experience.

Conor Murphy, CEO of Smartr365, said: “The mortgage process has changed significantly in the last 12 months, and Smartr365 has evolved with it.

“SmartrTalk is the latest new feature we have built to make brokers’ jobs simpler, more efficient, and enable them to thrive in a remote environment.

“As the first mortgage platform to integrate Microsoft, and to do so at no additional cost to our users, is another great step in helping brokers to work smarter, not harder.”

Meanwhile, Edwin Halakooei, head of product engineering at Smartr365, said: “Smartr365 is built by brokers, for brokers, so we know the importance of slick and easy solutions to everyday problems.

“We prioritised user experience when developing this integration, and we’re pleased to have produced a seamless way for brokers to communicate with their clients.

“SmartrTalk will be invaluable as the mortgage process remains remote for the foreseeable future, but it will also give our users the tools for a better, digital journey in the long term.”